In the last two weeks, we have received feedback from several customers, telling us that the quantum software cannot be used, and the interface cannot be displayed after the test is completed.
What is the reason? After analysis, we found that it was Microsoft Adobe It is forbidden to support the flash plug-in, and the software runs on the flash plug-in. Obviously, this can explain why this problem occurs in the software interface.
The following is a picture of the user feedback.
What should I do next?
Is there any solution, or can I not use it anymore?
Here we can tell you clearly that we are already speeding up the handling of this problem, and it is compatible with a large number of tests, and the software can be used normally.
Please rest assured that we will do our best to provide our customers with peace of mind and peace of mind. please believe us.
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